Society doesn't pay enough attention to mental illness. People underrate importance of it. It's not negligence nor lack of willpower. It's a real problem, not made up fantasy. Not wanting to get better isn't a stupid whim. It is state of the illness. One of the symptoms that must be treated. Don't wait until words of willingness come out, don't hesitate; it can never come. How can a therapist refuse to work with a patient based on suspicion that it won't work out? He may be the only hope for the person who needs help. Indeed, it requires patience and time.